Enatega App: Favorites Section Glitch & Real-Time Update Issues

Hey guys! Let's dive into a bit of a snag with the Enatega Customer Application. Specifically, we're looking at the "Favorites" section and a frustrating issue where it's not updating in real-time. This means users are having to close and reopen the app to see if their favorite restaurants have been properly saved. Also when user Dislike any restaurant from favorites list its getting removed from the list in real time. We'll break down what's happening, how to replicate the problem, what we'd expect to happen, and what kind of devices are experiencing this issue. This is super important for all users of the Enatega Customer Application.

The Bug: Favorites Not Refreshing

So, the main issue here is that the Favorites section of the Enatega application isn't working as it should. Think about it – you're scrolling through restaurants, you find a spot you love, you hit that little heart icon to mark it as a favorite, ready to save it for later. But then, when you pop over to your Favorites list, nothing happens. The restaurant isn't there! The list doesn't update unless you completely shut down the app and open it back up. That's a major buzzkill, right? It's like the app isn't keeping up with what the user is doing in real-time. It's a classic case of a lack of instant feedback, and in today's fast-paced digital world, that kind of lag can be really annoying.

This affects the user experience. Imagine you're hungry, you're browsing your favorite spots, and you want to easily see the places you've flagged. Not being able to do that instantly is a big problem. In fact, the whole point of a favorites list is for quick access to the places you love. If the list isn't up-to-date, what's the point? You might miss out on a craving, or forget about a restaurant you wanted to try. This breaks the flow and can make the whole app less useful. It makes the app feel clunky, and not intuitive. A good app should feel responsive, like it's instantly reacting to your actions. This is a major issue, especially in today's market.

This delay is bad news for the app’s usability. Users expect a seamless experience when using apps these days. They want things to work instantly. If something doesn’t feel immediate, they're likely to get frustrated and give up. A lack of real-time updates in the Favorites section can lead to users feeling like they are wasting their time or that something isn't working properly. Think about it: if you favorite a restaurant, you expect it to immediately appear on your list. It's like a confirmation that your action has been registered. Without that instant confirmation, users might lose confidence in the app and question whether their choices have been saved at all. Then the user won't trust the app! That’s where user experience comes in, and in a world where there are tons of different food ordering apps, that instant trust is essential.

Finally, it's important to remember that user expectations are getting higher and higher. They are constantly comparing apps based on their experience with different apps. To stay ahead, apps need to provide great user interfaces. That means things like real-time updates. They’re no longer nice-to-haves. They are a must-have. The expectation has become: the app reacts, the user gets a result. This keeps users happy, keeps them engaged, and builds trust in the app. So, addressing this Favorites issue is key to a smoother, more user-friendly Enatega experience.

How to Reproduce the Issue

Okay, so how do you actually see this problem happen? It's pretty straightforward. It is a quick process to test the app and find the problem and should be done as part of the testing protocols before each version release. It involves these steps:

1. Open the Enatega Customer Application: Fire up the app on your device. Make sure you're logged in, and ready to go.
2. Find a Restaurant: Browse through the restaurant listings. You can do this in a number of ways. Browse by category, or just scroll through what’s available. This is the key to the whole test.
3. Mark as Favorite: Tap on a restaurant you want to save to your Favorites list. You'll typically see a heart icon. Tap that icon to make it your favorite. This is the crucial step – the one where you tell the app to save the restaurant.
4. Check Your Favorites: Now, head over to your Favorites list. This is where the problem should become obvious. Check to see if the restaurant you just marked as a favorite has actually appeared on the list. If it hasn't, you've found the bug! This is the confirmation of whether the app is working. If it doesn't show up immediately, then the real-time update function isn’t working properly.

The goal is to see if the update is happening in real-time. After tapping the heart icon, the favorite restaurant should be added to your Favorites list without any delay. It is a standard process for an app. So if it is not working, that’s a bug! You should be able to see the immediate change. If the changes aren’t instant, then you've found your problem. The real test is seeing if the app updates the Favorites list as soon as you mark a restaurant. You don’t want to have to close and open the app again. That breaks the user experience. So in this test, any delay means the update isn’t functioning properly.

Expected Behavior: Instant Updates

So, what should happen when you mark a restaurant as a favorite? Here's what users should experience:

• Immediate Update: As soon as you tap the heart icon, the restaurant should be added to your Favorites list instantly. No waiting, no refreshing, no closing and reopening the app. This is the core of the issue.
• Confirmation: There should be a clear visual indication that the restaurant has been added to your Favorites list. This could be a change in the heart icon (like it turning solid), or a little notification. This is the assurance that the action has worked correctly.
• Seamless Navigation: You should be able to seamlessly move between browsing restaurants and checking your Favorites. The app should feel responsive and fluid, with the Favorites list always reflecting your latest choices.

Basically, when marking a restaurant as a favorite, the Favorites list should update in real-time. The update should be immediate, reflecting your most recent actions. This ensures a smooth and intuitive user experience, and it's essential for an app that wants to keep its users happy.

It's all about providing a responsive user experience. Users expect an app to react in real-time, so the Favorites section must reflect the user’s actions without delay. The app should feel intuitive and user-friendly. A positive experience will lead to satisfied users who will continue to use and recommend the app.

Device Information

To help the developers understand the issue, we need some details about the devices experiencing this problem. Knowing the specifics is important. This helps the team track down and replicate the issue.

The following information is important for the development team:

• Device: What type of phone are you using? For example, an Infinix Hot 50 or a Samsung Galaxy S23.
• Operating System (OS): What version of Android are you running? For example, Android 13, or Android 14. Knowing the OS helps the developers pinpoint any compatibility problems or bugs in a specific version of the app.
• Application: The app, not the browser. The app is tested directly.
• Version: What version of the Enatega app are you using? This is super useful because it helps the team find whether the issue is tied to a specific version or if it has been an ongoing issue across all versions of the app. The version number helps them understand if the issue is tied to a recent update or an older version.

Knowing this information helps the developers identify the problem, and also helps them understand how widespread the issue is. When you provide these details, it helps make the bug more easily reproducible and provides clues about what might be causing the issue. The goal here is to make sure the app works as expected on all devices.

This information is super important for the developers. It allows them to diagnose the problem and find out what's causing it. This is important to ensure the app functions correctly across all devices.